Privacy & Data Protection

Welcome

At Office 2.0, your privacy matters to us. We understand that when you visit our website or choose our workspace, you trust us with your information. We take that responsibility seriously and are committed to handling your personal information with care, transparency, and respect.

Office 2.0 is owned and operated by ArohaTech IT Services Pvt. Ltd. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you interact with our website, book a workspace, request a callback, schedule a tour, or contact us, we may collect information that helps us respond to your request and provide our services.

This information may include:

• Your Name
• Mobile Number
• Company or organisation name
• Business requirements
• Preferred workspace type
• Any additional information you voluntarily provide through enquiry forms, emails, WhatsApp, or phone conversations

You are always free to decide what information you wish to share. However, certain services may not be possible without basic contact details.

Information Collected Automatically

Like most modern websites, our website automatically collects certain technical information whenever you visit.

This may include:

• IP address
• Browser type
• Device information
• Operating system
• Pages viewed
• Time spent on our website
• Referring website
• Date and time of your visit

This information helps us understand how visitors use our website, identify technical issues, improve performance, and enhance the overall browsing experience.

Cookies

Our website uses cookies to make your browsing experience smoother and more useful

Cookies are small text files stored on your device that help websites remember your preferences and understand how visitors interact with different pages.

We use cookies for purposes such as:

• Keeping the website functioning properly
• Remembering user preferences
• Measuring website traffic
• Improving website performance
• Understanding visitor behaviour
• Supporting our marketing and advertising activities

Some cookies are placed by trusted third-party services such as analytics and advertising platforms. These cookies help us understand which pages are useful, how visitors discover our website, and whether our marketing campaigns are effective.

You can choose to disable or remove cookies through your browser settings. Please note that some website features may not function as intended if essential cookies are disabled.

How We Use Your Information

The information we collect is used to provide a better experience and to respond to your requirements efficiently.

Depending on your interaction with us, we may use your information to:

• Respond to your enquiries
• Arrange workspace visits or tours
• Process bookings and memberships
• Provide customer support
• Send information you have requested
• Improve our services and facilities
• Enhance website performance
• Maintain website security
• Inform you about new workspace solutions, events, or promotional offers that may be relevant to you

We only collect information that is reasonably necessary for these purposes.

Marketing Communication

From time to time, we may send updates about our services, new workspace offerings, events, or special promotions.

You will only receive marketing communications where you have requested them, provided your consent, or where permitted under applicable law.

If you no longer wish to receive these communications, you can unsubscribe at any time or simply contact us and we will promptly remove you from our marketing list.

Our Commitment to Your Privacy

Your personal information belongs to you.

Office 2.0 and ArohaTech IT Services Pvt. Ltd. do not sell, rent, or trade your Personally Identifiable Information (PII) to third parties.

We also do not share your personal information with other organisations for their independent marketing activities.

Information is shared only when it is genuinely necessary to:

• Deliver the services you have requested
• Process payments
• Work with trusted service providers who support our operations
• Comply with legal or regulatory obligations
• Protect our legal rights or prevent fraud

Whenever information is shared with authorised service providers, we expect them to maintain appropriate confidentiality and security standards.

Information Security

Protecting your information is an important part of how we operate.

We have implemented appropriate administrative, technical, and organisational measures designed to protect personal information against unauthorised access, misuse, alteration, or disclosure.

As part of our commitment to maintaining high standards of quality, information security, and IT service management, our organisation operates under internationally recognised management systems, including:

• ISO 9001 - Quality Management System
• ISO/IEC 27001 - Information Security Management System
• ISO/IEC 20000 - IT Service Management System

How Long We Keep Your Information

We retain personal information only for as long as it is reasonably required to provide our services, maintain business records, comply with legal obligations, or resolve any disputes.

When information is no longer required, we securely delete or anonymise it wherever practical.

Your Privacy Rights

Depending on applicable law, you may request to:

• Access the personal information we hold about you
• Correct inaccurate information
• Update your contact details
• Request deletion of your personal information where legally permissible
• Withdraw consent for marketing communications

We will make reasonable efforts to respond to such requests in accordance with applicable legal requirements.

GDPR and International Privacy Principles

Although Office 2.0 primarily operates in India, we respect internationally accepted privacy principles, including those reflected in the General Data Protection Regulation (GDPR).

Where applicable, we aim to process personal information fairly, transparently, and responsibly while collecting only the information necessary for legitimate business purposes.

If you access our website from a country where additional privacy rights apply, we will make reasonable efforts to honour those rights in accordance with applicable laws.

Third-Party Websites

Our website may contain links to third-party websites or services for your convenience.

Please note that once you leave our website, the privacy practices of those websites are governed by their own policies. We encourage you to review their privacy policies before sharing any personal information.

Changes to This Privacy Policy

As our business grows and technology evolves, we may update this Privacy Policy from time to time.

Any changes will be published on this page along with the updated revision date. We encourage visitors to review this page periodically to stay informed about how we protect their information.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please feel free to contact us.

Your Consent

By using this website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above.